
AI-powered internal chatbot ‘Lucid’ supports smart work environment | Photo courtesy of L&F
L&F, a global advanced materials company specializing in secondary batteries, announced the full-scale implementation of its in-house developed generative AI platform, marking a major step forward in its digital transformation strategy. The adoption of AI aims to enhance employee productivity and strengthen the company’s organizational competitiveness by streamlining work processes.
Lucid, the company’s proprietary generative AI chatbot, is designed to support internal operations by learning from L&F’s corporate knowledge base and providing employees with customized responses. It significantly reduces time spent on information search and retrieval, facilitates interdepartmental collaboration, and shortens onboarding time for new employees—ultimately promoting knowledge sharing across the company. By automating repetitive and simple tasks, Lucid enables employees to focus on critical decision-making and core responsibilities.
L&F is implementing a four-phase AI innovation strategy: AI Preparation (analysis and strategy development), AI Insight (enhancing AI capabilities), AI Integration (enterprise-wide platform deployment), and AI Advancement (AI sophistication). This systematic approach is already producing tangible results, such as improved work quality and reduced error rates, by enabling more accurate data-driven decisions in real-world operations.
To strengthen employees’ AI literacy and application capabilities, L&F also operates training programs focused on generative AI and workflow automation. The company provides hands-on training tailored to departmental needs, as well as opportunities to share best practices, allowing staff to quickly adopt AI technology and apply it in their daily work.
Moreover, L&F plans to extend its use of generative AI beyond administrative tasks and into smart factory operations. The company will leverage its in-house AI talent to tackle repetitive work and improvement projects, with the goal of achieving AI self-sufficiency and leading digital transformation. Ultimately, L&F aims to build an agentic AI platform that enables data-driven decision-making and supports the transition to an integrated AX (Advanced eXperience) automation environment.
Donghwan Kim, Head of IT Operations at L&F, stated, “In the rapidly changing secondary battery market, generative AI is a core driver of future competitiveness. With our in-house solution, we’ve secured security and specialized functionality, and we’ll continue expanding AI adoption across manufacturing, R&D, and quality control to reinforce our technological leadership in the global battery materials sector.”
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